HDFC Bank, India's largest private sector bank, offers a convenient and secure way for customers to complete their KYC (Know Your Customer) requirements remotely through video conferencing. By leveraging video KYC, HDFC Bank aims to provide a hassle-free and efficient KYC verification process for its customers.
HDFC Video KYC is available to customers 24 hours a day, 7 days a week. However, it is recommended to initiate the video KYC process during the following time slots for optimal support:
Step 1: Initiate the Process
Step 2: Schedule an Appointment
Step 3: Prepare Required Documents
Step 4: Join the Video Conference
Step 5: Verification Process
Step 6: Completion
Pros:
Cons:
HDFC Video KYC offers a convenient and secure way to complete your KYC requirements remotely. By following the step-by-step guide and avoiding common mistakes, you can ensure a smooth and hassle-free KYC verification process. Visit the HDFC Bank website or mobile app to initiate your video KYC today!
Story 1: The forgetful customer
A customer named Sumit scheduled his HDFC Video KYC appointment but forgot to prepare his documents. When the video conference started, he frantically searched for his documents, causing a delay in the verification process. The HDFC Bank representative patiently guided him through the remaining steps, and Sumit was finally able to complete his KYC. Lesson learned: Always prepare all required documents in advance.
Story 2: The technical hiccup
Another customer named Preeti experienced technical issues during her video KYC. Her internet connection suddenly dropped, causing the video call to disconnect. She contacted HDFC Bank's support team, who promptly fixed the issue and rescheduled her appointment for a later time. Lesson learned: Ensure you have a stable internet connection before joining the video conference.
Story 3: The misplaced PAN card
A senior citizen named Mr. Mathur misplaced his PAN card a few days before his scheduled video KYC appointment. He contacted HDFC Bank and explained his situation. The bank representative understood his situation and allowed him to submit his KYC documents online. Within 24 hours, Mr. Mathur received a call from the bank, confirming his KYC was successfully completed. Lesson learned: Contact HDFC Bank if you have any issues completing your KYC within the scheduled time.
Table 1: HDFC Video KYC Time Slots
Day | Time |
---|---|
Monday | 8:00 AM - 10:00 PM |
Tuesday | 8:00 AM - 10:00 PM |
Wednesday | 8:00 AM - 10:00 PM |
Thursday | 8:00 AM - 10:00 PM |
Friday | 8:00 AM - 10:00 PM |
Saturday | 9:00 AM - 5:00 PM |
Sunday | 9:00 AM - 5:00 PM |
Table 2: Common KYC Documents for HDFC Video KYC
Document Type | Example |
---|---|
Identity Proof | PAN card, Aadhaar card, Driving license |
Address Proof | Utility bill, Bank statement, Rental agreement |
Additional Proof | Voter ID card, Ration card, Passport |
Table 3: Pros and Cons of HDFC Video KYC
Pros | Cons |
---|---|
Convenience | Internet dependency |
Time-saving | Time restrictions |
Secure | Technical issues |
24/7 availability (excluding weekends) | Not available on all days of the week |
2024-08-01 02:38:21 UTC
2024-08-08 02:55:35 UTC
2024-08-07 02:55:36 UTC
2024-08-25 14:01:07 UTC
2024-08-25 14:01:51 UTC
2024-08-15 08:10:25 UTC
2024-08-12 08:10:05 UTC
2024-08-13 08:10:18 UTC
2024-08-01 02:37:48 UTC
2024-08-05 03:39:51 UTC
2024-08-06 04:35:33 UTC
2024-08-06 04:35:34 UTC
2024-08-06 04:35:36 UTC
2024-08-06 04:35:36 UTC
2024-08-06 04:35:39 UTC
2024-08-06 05:01:02 UTC
2024-08-06 05:01:03 UTC
2024-08-06 05:01:05 UTC
2024-10-19 01:33:05 UTC
2024-10-19 01:33:04 UTC
2024-10-19 01:33:04 UTC
2024-10-19 01:33:01 UTC
2024-10-19 01:33:00 UTC
2024-10-19 01:32:58 UTC
2024-10-19 01:32:58 UTC