In today's digital age, convenience and accessibility are paramount. HDFC Bank recognizes this need and offers Video KYC, a cutting-edge solution that allows customers to complete their KYC (Know Your Customer) requirements remotely through a video call.
Video KYC offers numerous benefits to customers:
1. Initiate the Process:
2. Gather Required Documents:
3. Schedule an Appointment:
4. Verify Your Identity:
5. Capture Documents:
For Individuals:
For Businesses:
1. What are the eligibility criteria for HDFC Video KYC?
2. Can I use Video KYC if I'm not an existing HDFC customer?
3. Is Video KYC secure?
4. How long does the Video KYC process take?
5. What happens if my Video KYC is rejected?
6. Can I complete Video KYC from outside India?
Simplify your banking experience with HDFC Video KYC. Call the helpline number 1800 103 3333, schedule an appointment, and complete your KYC requirements from the comfort of your home or office.
Story 1:
A customer attempted Video KYC while wearing a silly costume for fun. The bank representative politely asked him to dress appropriately for the official process.
Lesson: Adhere to professional etiquette during the call.
Story 2:
A customer's pet parrot interrupted the video call with loud squawking. The representative remained patient and waited for the parrot to settle down.
Lesson: Ensure a quiet environment during the call.
Story 3:
A customer tried to complete Video KYC with his friend posing as him. The bank representative detected the impersonation and terminated the call.
Lesson: Do not engage in fraudulent activities.
Table 1: Key Statistics
Statistic | Value |
---|---|
Number of Video KYC calls in 2023 | 10 million |
Customer satisfaction with Video KYC | 98% |
Time saved per Video KYC call | 20-30 minutes |
Table 2: Document Requirements
Document | Individuals | Businesses |
---|---|---|
PAN card | Yes | Yes |
Aadhaar card | Yes | Yes |
Proof of address | Yes | Address proof of registered office |
Company registration certificate | N/A | Yes |
Table 3: Assisted Video KYC Locations
City | HDFC Branches |
---|---|
Mumbai | 15 |
Delhi | 12 |
Bengaluru | 10 |
Hyderabad | 8 |
Chennai | 6 |
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