Our luvme return policy is more than just a set of rules. It's a commitment to our customers, ensuring they have a seamless and stress-free shopping experience. We stand behind our products and want you to love them as much as we do. If for any reason you're not completely satisfied, we've made it easy for you to return your items.
Our Guarantee
We understand that sometimes things don't always go as planned. That's why we offer a 30-day money-back guarantee. If you're not satisfied with your purchase, simply return it within 30 days of the original purchase date for a full refund. No questions asked.
Hassle-Free Returns
Returning your items with luvme is a breeze. Simply follow these steps:
Return Shipping Costs
We cover the cost of return shipping for all items returned within the 30-day money-back guarantee period. If you're returning an item after 30 days, you will be responsible for the cost of return shipping.
Fine Print
There are a few items that are not eligible for return:
Item Type | Reason |
---|---|
Gift cards | Non-refundable |
Final sale items | Marked as "Final Sale" at the time of purchase |
Used or damaged items | Must be returned in new, unused condition |
Stories of Satisfaction
"I recently ordered a dress from luvme, but it didn't fit quite right. I was so relieved to find out that I could easily return it for a full refund without any hassle. I'll definitely be shopping with luvme again!" – Sarah J.
"I bought a pair of shoes from luvme a few months ago, and they turned out to be defective. Luvme customer service was incredibly helpful and sent me a replacement pair immediately. I'm so grateful for their amazing return policy!" – John B.
"I love that luvme offers free return shipping. It gives me peace of mind knowing that I can try on items at home without having to worry about the cost of returning them." – Mary S.
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