As the world's leading ticket marketplace, StubHub understands the importance of protecting fans from fraud and scams. With our industry-leading Fan Protection Guarantee, we provide peace of mind to every customer, ensuring a safe and secure ticketing experience.
Our Fan Protection is designed to protect you from start to finish:
Step | Description |
---|---|
Ticket Verification: Every ticket is verified by experts to ensure authenticity. | |
Fraud Monitoring: Advanced algorithms monitor for suspicious activity and protect against fraud. | |
Money-Back Guarantee: If a ticket is canceled or not valid, you're guaranteed a full refund. |
Follow these tips for added protection:
Best Practice | Reason |
---|---|
Buy from Verified Sellers: Look for sellers with the "Verified Seller" badge. | |
Check Seat Locations: Verify the exact seat locations on the venue's seating chart. | |
Be Aware of Scams: Avoid buying tickets from third-party platforms or individuals. |
In addition to our core protections, we offer unique features to enhance your security:
Feature | Benefit |
---|---|
Mobile Ticket Delivery: Access your tickets securely on your mobile device. | |
Event Cancellation Coverage: Get a refund if an event is canceled due to unforeseen circumstances. | |
Price Guarantee: Ensure you're getting the best price on tickets. |
According to the Better Business Bureau, over 30% of all tickets sold online are counterfeit. Our Fan Protection Guarantee safeguards you from these risks, providing a safer and more enjoyable ticketing experience.
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